This website uses cookies to ensure you get the best experience.

Broadridge and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.
Broadridge
Customer Success · Cluj-Napoca · Hybrid

Technical Support - Learning Program

Apply for this job

 

Role Overview 

The Learning Program is open in the Customer Success department, which is responsible for supporting and maintaining key parts of our global business, solving complex issues while also gaining exposure to some of the biggest names in the industry.

We are looking for future colleagues that are detail-oriented, rigorous, methodical, analytical, and proactive. During the six months of your program, you will have a coach and access to various teams, from the most technical to the most business-oriented.

Learning Program details:
  • 6 months paid internship
  • 6 hours/day
  • Presence in the office is crucial during the learning program
  • Daily training at an agreed timeframe
  • Permanent contract if successfully passes the first months
Responsibilities:
  • Direct email communication with our customers
  • Monitoring internal communication channels
  • Raising and sorting tickets, deciding which goes where
  • Monitoring the team's dashboard and prioritizing the tickets
Eligibility for the program:
  • Fluency in English is an absolute must
  • Good knowledge of Java, XML, SQL/Oracle -> pass the technical test
  • Fresh graduates / final year students/ professionals interested in career conversions
  • Ability to adapt and work under pressure
  • Team player, positive attitude, willingness to learn and evolve
  • Ability to work and perform independently
icons-teamtailor-2022---2-rows.png
Department
Customer Success
Locations
Cluj-Napoca
Remote status
Hybrid
Apply for this job

Cluj-Napoca

Diversity, Equity and Inclusion


We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.​

Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 13,000 associates working in 21 countries around the globe.​

Learn about our DEI Program here​.

About Broadridge


Broadridge Financial Solutions (NYSE: BR), a global Fintech leader with $5 billion in revenues, provides the critical infrastructure that powers investing, corporate governance, and communications to enable better financial lives. 

Itiviti was acquired by Broadridge in May 2021 and is now Broadridge Trading and Connectivity Solutions. Our combined offering enables simplification and streamlining of all front office, middle office, and post-trade functions — powering connectivity and multi-asset trading across global markets.

Already working at Broadridge?

Let’s recruit together and find your next colleague.